Essential
Core administration and support for stable instances that need reliable care.
ServiceNow · Managed Services
ServiceNow Managed Services
Keep your ServiceNow platform evolving with a dedicated Zrosis team — administration, enhancements and upgrades handled for a predictable monthly cost.
01
What’s Included
- 1
Platform Administration
Day-to-day administration, user management, configuration changes and release management by certified admins.
- 2
Continuous Enhancement
A monthly backlog of improvements — new catalog items, automation, dashboards — prioritised with your stakeholders.
- Monthly enhancement sprints
- Quarterly roadmap reviews
- Upgrade management
- 3
Support & SLA
Responsive support with defined SLAs, proactive monitoring and a named service manager.
02
Engagement Models
Growth
Administration plus a steady stream of enhancements for teams expanding their platform.
Partner
A dedicated pod acting as your internal platform team — roadmap, delivery and governance included.